Reference

Terms That Govern Your latari Account

Before you open an account or deposit via UPI, Paytm, or PhonePe, these terms set out what you agree to and what we commit to in return.

Eligibility by local lawUPI & Paytm conduct rulesAccount suspension rightsDispute resolution pathIndia jurisdiction scope

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What These Terms Cover and Who They Apply To

latari Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms form a binding agreement between you and latari the moment you create an account or place a wager on any product — whether that is a round of Blackjack, a session on Crash X, or a sports market. They apply to every action you

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take on the platform: deposits made through UPI or Paytm, withdrawals routed via PhonePe, bonus-related conduct, and any communication you send to our support team. We update these terms periodically; the version displayed here is the one currently in force. Continued use of your account after
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an update means you accept the revised terms. If you disagree with any clause, the correct step is to stop using the account and contact our support team to close it rather than continuing under protest. Use and access depend on local law and are available
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only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT CHANNELS

How to Reach Us About These Terms

If any clause is unclear or you believe a term has been applied incorrectly to your account, our support team is the right first contact.

Live Chat Start a live chat session from within your account dashboard any time. Our agents handle terms-related queries directly and can escalate to a senior reviewer when a clause is disputed or needs formal interpretation.

Email Support Send a written query to our support address with your account ID and the clause reference in the subject line. Written submissions create a paper trail that is useful if your matter progresses to a formal dispute review.

Help Centre Our help centre hosts plain-language summaries of each major clause, including account suspension rules, withdrawal conduct, and how we handle UPI or Paytm payment disputes. Browse it before contacting support to save time.

ACCOUNT SECURITY STANDARDS

How We Handle Data, Cookies and Account Access

We apply specific, documented practices to keep your account secure and your data accurate. The six areas below cover the full lifecycle from account creation to closure.

Data We Collect

We collect name, contact details, payment method identifiers such as your UPI handle or Paytm-linked number, and activity logs. Collection is limited to what is needed to operate and secure your account under applicable law.

Cookie Use

Cookies track session state, remember your lobby preferences, and help us identify unusual login patterns. You can control non-essential cookies through your browser settings; disabling them may affect how certain lobby features load.

Account Security

Passwords are hashed and never stored in plain text. We flag logins from unrecognised devices and may hold a withdrawal pending a short verification step to confirm the PhonePe or UPI account belongs to the same holder.

Data Retention

Account records and transaction logs are retained for the period required by applicable Indian law. Once that period lapses and your account is closed, personal data is deleted or anonymised within 30 days of the retention deadline.

Requesting Changes

You may request a correction to your personal data at any time by contacting support with your account ID. We aim to process data-correction requests within seven business days and will confirm the update by email.

Who to Contact

For data-related queries that go beyond standard support — such as a formal access request or a deletion request — address your message to our data team via the dedicated email listed in the help centre under the privacy section.

Frequently Asked Questions on These Terms

These questions cover what account holders ask most often about their rights, obligations, and how to act on them under the current version of the terms.

Continuing to log in or place any wager after a terms update counts as acceptance of the new version. If you have not reviewed the latest version, check the date stamp at the top of this page against the date of your last session.

We may suspend or permanently close an account that breaches a term without prior notice. Any balance may be withheld pending investigation. You will be notified by email and given a path to appeal the decision through our formal dispute process.

Submit a written dispute to support with your account ID, the clause you believe was mis-applied, and any evidence. We aim to issue a formal response within five business days. If unresolved, the dispute follows the escalation path stated in section four of the full terms document.

Payment conduct rules apply uniformly regardless of whether you use UPI, Paytm, or PhonePe. The specific processing times and reversal windows for each method are set out in the payments section of the full terms, not here.

Contact our data team via the email listed in the help centre under the privacy section. Include your registered email address and account ID. We aim to provide a complete data export within 14 business days of receiving a verified request.

Access and eligibility depend on local law and are available only where local law permits. If use is not permitted in your jurisdiction, no part of these terms creates a right to use the platform — and we reserve the right to close any account that falls outside eligible regions.

We post a notice on the platform when terms are updated and may send an email to your registered address. The date at the top of this page always reflects the version currently in force. We encourage you to check it each time you log in.

Terms That Govern Your latari Account

How to Reach Us About These Terms

How We Handle Data, Cookies and Account Access

Data We Collect

Cookie Use

Account Security

Data Retention

Requesting Changes

Who to Contact

Frequently Asked Questions on These Terms

01 Can I use my account if the terms have changed since I registered?

02 What happens to my account if I breach a clause?

03 How do I dispute a decision made under these terms?

04 Are these terms different for UPI, Paytm, and PhonePe deposits?

05 How do I request a copy of the data we hold on your account?

06 Can these terms be enforced against me if local law does not permit my use of the platform?

07 How will I know when the terms have been updated?

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